Company Description

• SLS Barcelona, a five-star urban resort of extraordinary experiences, brings a new variety of seaside glamour, indulgence and excellence to Barcelona’s waterfront district of Port Forum. Here the hallmarks of an SLS wonderland – playful ambiance, VIP treatment, and theatrical experiences - meet idyllic views to set a lavish stage for the extraordinary to unfold. The only 5-star hotel in the city to feature a terrace off every guestroom (471 in total), SLS Barcelona is all-encompassing in its delight, offering an array of exclusive amenities including rooftop dining and bars, three inviting swimming pools, a spacious 800 square-meter ballroom with abundant natural light, break out rooms catering to all size of meetings, a rejuvenating spa, and a state-of-the-art fitness centre. Say farewell to the ordinary, and hello to the extraordinary!
• We are seeking a motivated Food & Beverage Management Intern to join the team at SLS Barcelona. Reporting directly to the management team of Food & Beverage, this role will support them in the day-to-day operations of one outlet of the Food & Beverage department, ensuring seamless service delivery and operational efficiency. You will be personally and actively involved in both front-of-house operations and back-office responsibilities for the assigned outlet, serving on the front line of guests whenever needed while also supporting operational and administrative functions. More specifically:
• Front-of-house Support: Supporting the front-of-house operations of the assigned outlet, ensuring smooth operations and delivering excellent guest experience
• Back-of-house Support: Assist the management team of Food & Beverage department with back-office operations, including setting up products, menus, and pricing. Update restaurant menus regularly, implementing seasonal changes, price adjustments, and introducing new dishes and beverages as needed
• Generate reports on sales trends, costs, and profitability. Analyze data to evaluate department performance and support decision-making processes. Provide insights and recommendations for improvement based on key performance indicators (KPIs)
• Reporting & Analysis
• Coordinate VIP reservations, ensuring exceptional, personalized service for high-profile guests. Work with the team to exceed guest expectations and ensure an unforgettable experience
• Analyze booking patterns and trends to develop strategies aimed at maximizing occupancy and revenue. Work closely with other teams to identify opportunities to enhance sales and profitability
• Manage invoices and payments related to DJs, promoters, and complementary services. Ensure accurate billing and compliance with financial agreements
• Collaborate with other departments to ensure smooth operations and maintain high service standards. Assist in training and mentoring team members, fostering a positive and productive environment
• Team Coordination

What we are looking for

• Possibility to sign an agreement with your school for a period of preferably 6 months
• Currently enrolled in a bachelor´s or master´s program in Hospitality, Restaurant Management or a related field
• Technical Skills: Proficiency in Microsoft Word, Excel, and Outlook. Knowledge of hotel food & beverage systems and software is a plus
• Communication: Excellent verbal and written communication skills in both Spanish and English
• Multitasking & Attention to Detail: Ability to manage multiple tasks in a fast-paced environment with a keen eye for detail
• Problem Solving & Decision Making: Capable of taking ownership of challenges, solving problems, and making effective decisions
• Adaptability: Quick to learn and adapt to the unique culture and standards at SLS Barcelona
• Positive Attitude: A humble, open-minded individual with a collaborative approach who thrives in a dynamic team environment. You embrace new ideas and are always open to doing things differently
• gree in Hospitality, Restaurant Management, or a related field

The chance to challenge the norm and work in an environment that is both creative and rewarding